FAQ

Got Questions? We're Here to Help.

 

Can I try Dash Timer for free?

Absolutely! Please reach out to us via phone, email, or live chat. Check this page out for more details. 😊

This app sounds great, but how is this any different than other apps, like Nike or Strava?

Great question! Actually, Dash Timer was created due to the precise frustrations felt when trying to use those other applications.


For runners, Dash Timer offers the complete package: far more data customization and visibility during distance runs; true lap functionality with time, distance, and pace; mile/km notifications; and other features such as auto laps, physical button support, an integrated stopwatch built for athletics, and more. 


For CrossFit athletes & weightlifters, Dash Timer is useful because of the ability to use the integrated athletic stopwatch (with timed haptics) while simultaneously keeping track of workout metrics. This aids in HIIT workouts, EMOM workouts, and for tracking reps & rest periods in the weight room.



For Track & Field athletes, Dash Timer features a starting pistol, timed haptics to keep you on pace, and an amazing stopwatch built specifically for athletics. Dash Timer can track your progress while taking jumps, charging up those hills, running intervals, and more. Again, using the athletic stopwatch while simultaneously keeping track of workout metrics is key.


ALL athletes are welcome to see how a stopwatch and fitness tracker can work together to bring their training to the next level.

Is there an iPhone version? Anything for Android?

Rather than being designed for iPhone and then "watered down" for Apple Watch, Dash Timer was designed exclusively for the Apple Watch. There is no functional iPhone version of this app. However, your iPhone can be used to review Apple Watch instructions and to store workout information in your Activity and Health apps.
At this time, Apple Watch is the only wearable device supported by Dash Timer.

I can't find any saved workout information on my iPhone.

You can access calories burned, distance traveled, duration of workout, heartrate details, and average pace (if applicable) for all previously saved workouts in your ACTIVITY app for iPhone. If the Activity app from Apple isn't installed on your phone, please see that it is installed from the Apple App Store. 


Outdoor runs also have the ability to save mile splits, kilometer splits, and custom lap information. This data is saved in your iPhone's HEALTH app. To see lap data, mile splits, and kilometer splits from your outdoor runs, follow the steps below:


For iOS 13:

  1. Open Apple Health (Install from the App Store if needed).

  2. Hit "Show All Health Data"

  3. Scroll down to "Workouts"
    (Note: You can save "workouts" into your favorites menu, making this a faster process for the future).

  4. Tap "Show All Data"

  5. Choose a previous workout (look for Dash Timer's App Logo) and view details to your heart's content :)

For iOS 12:

  1. Open Apple Health (Install from the App Store if needed).

  2. Hit the "Sources" tap.

  3. Tap on "Dash Timer."

  4. Tap on "Data."

  5. Tap on "Workouts."

  6. Choose a previous workout and view details to your heart's content :)

I've turned on sounds in Dash Timer's settings, but still can't hear anything!

Take your Apple Watch out of silent mode 😊. During workouts, this is highly recommended. You might also consider turning on Do-Not-Distub Mode while working out so that texts, calls, and other notifications don't distract you.

How do I change my workout type?

As long as a workout is NOT in session, you can swipe up on the workout screen to reveal workout types. 

By force-touching (hard pressing) your Apple Watch, you can also access Dash Timer settings. It is also possible to change your default workout type from there.

I'm having a few issues with Dash Timer since upgrading to watchOS 6. What gives?

With the introduction of watchOS 6, Dash Timer (v1.0) did suffer from a few bugs. However, v1.1 has since been released to fix these issues! Check the App Store for an update that will deliver bug fixes, new features, and a performance boost!

 

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